Receptionist Required

1 week ago

Bengaluru, India Chandran Gurukkal Ayurvedic Clinic Full time

We are seeking a dedicated and capable clinic receptionist to oversee the daily administrative operations of our ayurvedic clinic.

**Receptionist Job Responsibilities**:

- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by answering patients’ questions and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording, and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.

**Requirements**:

- More than 2 years’ experience in a similar role.
- Proficiency in MS Office, billing, and negotiating with suppliers and vendors.
- Excellent communication skills

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 2 years (preferred)
- Front desk - Receptionist: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English (preferred)

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