
Process Associate
3 days ago
Rupymart is an app/web based online digital lending platform focused upon meeting the financial requirements (e.g. pocket money or other discretionary expenditures) of people (Only 18+ age group). The platform envisages to provide micro loans with amounts ranging from Rs. 1,000/- to Rs. 20,000/- under certain terms and conditions.
**Job role**: Process Executives
**Overview of the Job**: Process Executives
**Work location**: Kolkata
**Desired Profile**:
- Must be a graduate
- Experience - 0 to 1yrs
- Should be open to working in Shifts
- Must be a Graduate. MBA and Engineers preferred
**Experience**: 0 to 1 years
**Responsibilities**:
- Responsible to create/maintain/update loan book and customer satisfaction.
- Responsible for overseeing all loan processing and collections.
- Prepare daily activity reports and MIS.
- Ensure effective delivery of SLAs as per the defined standard operating procedures.
- Build a Continuous Improvement Culture
- Play a significant role in long term planning with view to deliver operational excellence to support other functions of the organization
- Lead Lean initiatives and deliver improvement solutions
- Calling Customers and attending inbound calls
**Salary**: As per Industry standards
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
We ensure that our employees are vaccinated and follow local guidance about vaccination/ Covid protocols
Ability to commute/relocate:
- Taratala,, Kolkata - 700088, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
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