Application Associate

**About the Role**:
**Grade Level (for internal use)**: 07
**The Role**:
S&P Global Market Intelligence is seeking an Application Associate to join our Financial Modeling team within Client Operations in Gurgaon/Hyderabad.
**The Team**:
The Financial Modeling & Client Operations teams are primary touchpoints for our clients and are the “face” of the company. Going above and beyond in our service offering is where these teams add value. The Financial Modeling team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and results-oriented providing exposure to a wide array of products, platforms and processes globally.
**The Impact**:
We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work for solutions as one team. We work hard and play harder - we participate in cultural and sports events within as well as outside of the company, and also contribute back to the society through the company’s corporate social responsibility efforts.
What's in it for you?
As an Application Associate in Financial Modeling, you will learn, explore, educate and support usage of excel-based products and financial information via customers of capital and commodity markets, where you will hold investigative conversations with clients to drive product usage, retention and revenue. You will leverage your financial market knowledge, your strong customer service skills and exceptional troubleshooting abilities to help the clients with their requests, while showcasing your vast knowledge of our tools, our data and the industries we cover. Many of the Fortune 500 companies in the world will be asking for your help to find solutions to their challenges. You will also be the Client’s advocate and work with different teams inside the organization across many functional areas (Sales, Technology, Content, Industry Research etc.)
You will also play a major role in executing and improving BAU proactive processes to prevent issues and improve delivery quality to our clients. In the process you will suggest improvements to the product as well as perform Agile-based User-Acceptance-Testing to curb issues even before they hit our clients.
**Principle Responsibilities**:
Develop financial models in MS Office products for internal/external clients to help them in their routine workflow/analysis.
Consistently make proactive suggestions in regards to product usability, presentation, and data quality.
Be the primary point of contact for providing critical research and value-adding knowledge to our diverse client base at various financial institutions, corporations, government organizations and universities.
What are we looking for?
Good knowledge and understanding of capital and commodity markets
Good understanding of accounting standards.
Strong communication and interpersonal skills.
Fluency and eloquence in English is required.
Strong analytical and problem-solving skills; knowledge of MS Office products and understanding of databases is a plus.
VBA Knowledge is a plus
Willingness to work in rotational shifts.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care abo