Front Office Executive

JLL supports the Whole You, personally and professionally.

Front Office Executive
Work Dynamics

**What this job involves**:
Centralising all logs and requests
What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints containing complete details of the requests

Handling and upkeep of entire reception area
Managing all incoming calls and distribution
Greet Customers on arrival, receive, inform and guide visitors including the coordination with employees
Responsible for the upkeep of the front office, including newspapers and Magazines
Booking of customer rooms / meeting rooms as per the client requirement
Daily check and upkeep of customer rooms as well as meeting rooms. All the assets, stationary and other amenities should be in place
Allocation of customer rooms with tagging / name board of customer.
Booking of spot rental cabs as per the requirement from Business as well as project management
Handling of fixed rental cab stationed in office to manage the requirement from production team
MIS to be maintained for both spot rental cabs as well as monthly fixed cabs for invoice validation
MIS to be maintained for daily sales of cafeteria as per the matrix count as well as manual entries and forward to central team
MIS / DSR to be maintained for employee transport and forward to central team
Daily tracking and monitoring of stationary consumption & monthly physical stock verification to prepare the indent for next month
Daily tracking and monitoring of pantry item consumption with distribution to make the indent for next month
Ensure Indent raised for stationary and Pantry items on or before 15th of every month
Daily JLL & Support staff deployment sheet to be updated and to be shared with onsite JLL staff
Inward and Outward courier management
Ordering of printing materials including stamp and stationaries like envelope, visiting cards, letterheads
Support IFM team in administrative work like data collection
Contribute in client events or employee experience activities

Proven industry experience
Are you a degree holder with three to five years’ experience in facilities management? Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety? Do you have a proven track record in rolling out improvement initiatives? If you said yes to all these, then we encourage you to apply.

Collaborative mind set
At JLL, we believe that collaboration plays a central role in achieving success—that’s why you must demonstrate flexibility in working with a team. Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively. You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.