Receptionist

4 days ago

Andheri West Mumbai Maharashtra, India Padam Interior Full time

The Receptionist is the first point of contact for clients, visitors, and employees. They are responsible for managing the front desk, ensuring smooth daily operations, and providing excellent customer service. This role involves handling inquiries, managing phone calls, scheduling appointments, and providing general administrative support.

**Key Responsibilities**:

- **Greet and welcome visitors** as they arrive at the office, ensuring a positive and professional first impression.
- **Answer and direct incoming calls** on a multi-line phone system, ensuring timely and accurate communication.
- **Manage the reception area**, keeping it tidy and presentable at all times.
- **Schedule appointments** and maintain meeting room calendars.
- **Handle incoming and outgoing mail** and packages, distributing them to the appropriate departments or individuals.
- **Assist with administrative tasks** such as data entry, filing, and maintaining office records.
- **Coordinate office supplies**, ensuring stock is maintained and ordering as necessary.
- **Provide general information** to callers and visitors regarding the organization, directing them to the appropriate resources.
- **Handle basic inquiries** and direct more complex questions to the appropriate personnel.
- **Support office events** and meetings by organizing refreshments, setting up rooms, and providing any necessary materials.

**Qualifications**:

- **High school diploma** or equivalent; additional certification in Office Administration is a plus.
- Proven experience as a receptionist or in a similar customer-facing role.
- **Proficient in MS Office** (Word, Excel, and Outlook); experience with office management systems is an advantage.
- Strong organizational skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple tasks simultaneously and work well under pressure.
- Professional appearance and attitude.

**Preferred Skills**:

- Knowledge of office equipment such as printers, fax machines, and multi-line telephone systems.
- Experience in **calendar management** and scheduling.
- **Customer service-oriented** with problem-solving abilities.

Regards

Sikha Moni Das

Pay: ₹9,071.27 - ₹22,359.71 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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