Receptionist
1 week ago
A receptionist's job description involves managing front-office operations, including greeting visitors, answering and directing phone calls, and providing administrative support. Key responsibilities include handling correspondence, scheduling appointments, managing inquiries, and maintaining a welcoming office environment. Essential skills are strong communication, customer service, multitasking, and computer proficiency, particularly with Microsoft Office. Core responsibilities
- **Guest and visitor management**: Greet and assist visitors, sign them in, and issue visitor badges.
- **Communication**: Answer, screen, and direct phone calls to the appropriate personnel.
- **Administrative support**: Handle incoming and outgoing mail, manage correspondence, and perform general clerical duties.
- **Scheduling**: Manage appointments, meetings, and calendars.
- **Office upkeep**: Maintain a clean and organized reception area, and ensure office supplies are stocked.
Required skills and qualifications
- **Communication**: Excellent verbal and written communication skills are crucial for interacting with clients, visitors, and staff.
- **Customer Service**: A customer-service orientation is essential for creating a positive first impression.
- **Technical Proficiency**: Familiarity with office equipment, such as multi-line phone systems, and software like Microsoft Office (Word, Outlook).
- **Multitasking**: The ability to handle multiple tasks simultaneously, such as answering phones while greeting a visitor.
- **Organization**: Strong organizational skills and attention to detail to manage records and administrative tasks effectively.
- **Problem-solving**: The ability to resolve issues and answer guest or employee questions efficiently.
- **Professionalism**: A friendly, courteous, and professional demeanor is key to representing the company well.
Example job title variations
- Receptionist / Front Office Executive
- Front Desk Receptionist
- Receptionist and Telephone Operator
- Receptionist cum Admin
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
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