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Presales Executive

2 weeks ago

Pune Maharashtra, India Triedge Solutions Full time

**Position**: Presales Executive

**Location**: Pune
- Key Responsibilities:
???? Pre-Sales Activities:
? Calling and understanding the client's business needs, pain points, and objectives
?
? Present tailored product demos showcasing WappBiz’s features and benefits.
? Collaborate with the sales team to convert marketing-qualified leads (MQLs) into
sales-qualified leads (SQLs).
? Respond to product-related queries and RFPs with compelling proposals.
? Maintain CRM hygiene by logging interactions, call notes, and next steps.
???? Onboarding & Customer Success:
? Manage end-to-end onboarding for new clients - from account setup to training.
? Assist in API integrations or coordinate with tech support if needed.
? Provide product walkthroughs and documentation to ensure smooth adoption.
? Collect feedback to continuously improve the onboarding experience.
? Act as the voice of the customer to internal teams (tech, sales, support).
???? Cross-Functional Collaboration:
? Coordinate with the product, tech, and support teams to deliver on client expectations.
? Work closely with marketing to provide feedback on client pain points and feature
requests.
? Strong communication and presentation skills - both written and verbal.
? Tech-savvy with a basic understanding of APIs, CRM tools, and digital marketing
workflows.
? Problem-solver mindset with a customer-first approach.
? Prior experience in WhatsApp Marketing, CRM, MarTech, or SaaS tools is a strong plus.
Tools You'll Use:
? CRM (e.g., Freshsales, HubSpot, Odoo)
? Zoom/Google Meet for demos
? WhatsApp Business API
? Google Workspace (Docs, Sheets, Slides)
Why Join Us?
? Be part of a fast-growing SaaS platform backed by a passionate tech team.
? Opportunity to grow into a Customer Success or Sales Enablement role.
? Work with exciting brands across industries like real estate, healthcare, and retail.
? Collaborative, learning-first culture with a focus on innovation.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Compensation Package:

- Performance bonus

Schedule:

- Day shift

Work Location: Remote