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Customer Relationship Executive

2 weeks ago

Delhi Delhi, India 4moles.com Full time

**Job Brief:

- **

We are seeking a Customer Relationship Executive for our fast-paced and highly talented concierge team.

**Responsibilities**
- Supporting the concierge by addressing queries related to DDA Dwarka Golf Course.
- Engaging with golfers at DDA Dwarka Golf Course to resolve any issues they may encounter.
- Managing DDA Dwarka Golf Course membership and overseeing Tee sheet schedules.
- Handling walk-in bookings and managing day-to-day reservations at DDA Dwarka Golf Course.
- Demonstrating excellent presentation and communication skills throughout all interactions.

**Education**
- Bachelor’s Degree or related field.

**Work Location**: DDA, Golf Course Rd, Sector 24 Dwarka, Dwarka, Delhi, 110075
**Working Days**: 5 days ( Wednesdays and Thursdays will be fixed days off.)

**Requirements**:

- 1-2 years in customer service or tele sales
- Excellent communication skills
- Passion for superb hospitality and customer service
- Good computer skills.
- Should have knowledge of how the concierge is set up
- Extraordinary organizational and multitasking skills
- Can-do attitude
- Desire to learn

Pay: ₹300,000.00 - ₹400,000.00 per year

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Job location will be DDA, Golf Course Rd, Sector 24 Dwarka, Delhi, 110075. Are you comfortable with the location?
- Are you comfortable with Saturday and Sunday being working days, with Wednesdays and Thursdays as fixed off days?
- Are you proficient in both spoken and written English?

**Experience**:

- Customer relationship management: 1 year (required)

**Language**:

- English (required)

Work Location: In person