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Hni Customer

3 weeks ago

Chennai Tamil Nadu, India Rion Insura Insurance Broking Pvt Ltd Full time

**Job Title**:
**HNI Customer - Motor Insurance Renewal Executive**

**Department**:
Insurance Operations / Customer Service

**Location**:
[Insert Location]

**Reports To**:
Renewal Manager / Operations Manager

**Job Summary**:
**Key Responsibilities**:

- Manage end-to-end motor insurance renewal process for HNI clients.
- Coordinate with insurance companies for premium quotations, policy issuance, and endorsements.
- Ensure all renewals are processed before expiry with zero lapse cases.
- Conduct regular follow-ups with clients for documentation and payments.
- Prepare and present multiple competitive quotes to the customer for review and decision-making.
- Maintain updated records of client portfolios and ensure compliance with IRDAI regulations.
- Build long-term relationships with HNI clients by offering tailored solutions and seamless service.
- Address client queries and resolve issues in a timely and professional manner.
- Collaborate with the internal team to ensure prompt issuance and policy delivery.
- Prepare renewal trackers, MIS reports, and maintain client documentation.

**Key Requirements**:

- **Education**: Minimum Graduate in any discipline (Preferred: Insurance/Finance-related qualification).
- **Experience**: Minimum 2 years of experience in motor insurance renewals, preferably handling HNI clients.
- **Knowledge**:

- Good understanding of motor insurance products and renewal process.
- Familiarity with IRDAI compliance and documentation.
- Experience in dealing with luxury and high-end vehicles is an added advantage.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Attention to detail and ability to work under pressure.

**Compensation**:
As per industry standards and based on experience.

**Preferred Joining**:
Immediate Joiners Preferred

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 7092170701