Customer Service

**Job Summary**: The primary responsibility of this role is to manage incoming leads by engaging in professional communication, understanding their requirements, and assigning them to the appropriate manager for further action. The employee serves as the first point of contact for leads, ensuring a seamless handover process while maintaining a positive...

Customer Service Supervisor is someone who trains, oversees and leads customer service employees. In order to attract a Customer Service Supervisor that best matches your needs, it is very important to write a clear and precise Customer Service Supervisor job description. Customer Service Supervisor job description We are looking for a motivated and...

**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. - Customer service representatives typically do the following: Listen to...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

**Key Responsibilities**: - Answer inbound calls from guests and potential customers regarding room availability, rates, and reservations. - Assist guests with booking, modifying, or canceling room reservations. - Provide detailed information about the hotel, including amenities, services, dining options, and local attractions. - Address guest inquiries and...

A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.Customer service representatives typically do the following:Listen to...

JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...

ICCS BPO is hiring for 100 Customer care Executives in Chennai General Day shift-Work from Office only Full time only 6 days working with 1 rotational week off Tamil Outbound Voice process-Videocon D2H (No Sales/Targets) Explain about the plan due date details and recharge details Walkin date: 14th, 15th Feb Time:11AM to 4PM Interview Location: ICCS...

**Full Job Description** **Responsibilities**: Attend assigned service calls at customer site Identify faults & provide solution independently using skills & experience Attend assigned breakdown complaint for eot crane Identify spares required if any and recommend Prepare service reports for work done Provide comprehensive feedback of service work to...