CRM Executive

1 day ago


Nirman Nagar Jaipur Rajasthan, India Kohinoor Lifts Pvt. Ltd. Full time

Key Responsibilities:
Build and maintain long-term relationships with clients.

Handle customer queries, feedback, and complaints in a professional manner.

Assist in onboarding new customers and explain company products/services.

Coordinate with the sales and service team to ensure smooth customer experience.

Maintain customer database and prepare regular reports using CRM software.

Conduct regular follow-ups to ensure customer satisfaction and retention.

Identify opportunities for upselling and cross-selling.

Achieve customer service and relationship management targets.

Ensure timely resolution of client issues and provide excellent after-sales support.

**Job Types**: Full-time, Permanent, Fresher, Volunteer

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule

**Education**:

- Bachelor's (required)

**Language**:

- Hindi english both (required)

**Location**:

- Nirman Nagar, Jaipur, Rajasthan (required)

Shift availability:

- Day Shift (required)

Work Location: In person


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