Front Office Associate

4 days ago


Alleppey, India Olivia Hospitality Full time

**Key Responsibilities**:

- Greet guests with a warm, professional welcome and provide prompt check-in and check-out services.
- Handle guest reservations, cancellations, and modifications
- Manage guest accounts, process payments, and issue invoices accurately.
- Address guest inquiries, requests, and complaints professionally and efficiently.
- Coordinate with housekeeping, concierge, and other departments to ensure seamless guest experiences.
- Upsell rooms and promote hotel services and amenities to enhance guest satisfaction and revenue.
- Maintain a clean, organized, and welcoming front desk environment.
- Monitor lobby activity and maintain security awareness.
- Follow all standard operating procedures, hotel policies, and safety protocols.
- Ensure accurate documentation and shift handovers.

**Qualifications & Skills**:

- Degree or diploma in Hospitality Management or related field (preferred).
- Prior experience in front office or customer service roles, ideally in a luxury or 5-star environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Fluent in English; knowledge of other languages is an asset.
- Professional appearance, grooming, and demeanor.
- Ability to work flexible hours, including weekends, holidays, and night shifts.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person



  • Alleppey, Kerala, India RAMADA BY WYNDHAM ALLEPPEY Full time ₹ 2,57,000 per year

    Ramada by wyndham, a 5 star hotel in Alleppey requires a Front Office Executive for its front office department.candidate should have at least 4 to 5 years of experience in the front office department of any of the star hotels.apart from salary, food, accommodation, uniforms etc will be provided by us.Job Type: Full-timePay: ₹21,500.00 per...


  • Alleppey, India Time Square Hotel Full time

    Looking for a Front office Supervisor having minimum experience of 3 years Pay: ₹13,000.00 - ₹16,000.00 per month Schedule: - Day shift - Night shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 2 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person


  • Alleppey, India Lake N River Resort Full time

    Front office Executive /Reservation Executive Minimum 6 months experience preferred with good communication skill **Salary**: ₹8,000.00 - ₹14,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Kottayam, Kerala: Reliably commute or planning to relocate before starting work...


  • Alleppey, India Lake N River Resort Full time

    Front office Executive /Reservation Executive Minimum 6 months experience preferred with good communication skill **Salary**: ₹8,000.00 - ₹14,000.00 per month **Benefits**: - Food provided Schedule: - Rotational shift Ability to commute/relocate: - Trivandrum, Kollam - 691502, Kerala: Reliably commute or planning to relocate before starting work...


  • Alleppey, Kerala, India Vedic Village Hotels Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Interested Candidates may share their CV to ORWhatsApp , , Roles and ResponsibilitiesEnsuring efficient and personalized service during check-in, check-out, and throughout the guest's stay. This includes handling luggage assistance, transportation arrangements etc.,Creating a welcoming and efficient atmosphere at the front desk, and striving to exceed guest...


  • Alleppey, India Palmgrove Lake Resort Full time

    **Job Summary**: **Key Responsibilities**: - **Guest Interaction**: Greet guests warmly upon arrival, assist with check-in and check-out processes, and ensure all guest inquiries are addressed promptly and professionally. - **Reservation Management**: Assist with guest reservations, confirming bookings, updating records, and managing cancellations or...


  • Alleppey, India PAGODA RESORTS Full time

    Greeting clients and setting a positive office atmosphere - answering the phone, taking messages and redirecting calls to respective offices - organising and maintaining files and records and updating them when necessary - creating and maintaining updated documents and spreadsheets - overseeing the sorting and distribution of incoming mails - preparing...


  • Alleppey, India Ashtamudi wellness beauty salon Full time

    **Duties and Responsibilities** - Solid organization and record-keeping skills - Familiarity with processing transactions - Have strong organizational skills - Having good time management skills - General maintenance of the office - Daily reporting of PFD and EOD - Ability to multitask - Handling Salon Traffic **Location**: Ashtamudi Wellness Beauty Salon,...

  • Assistant Manager

    4 days ago


    Alleppey, Kerala, India CGH Earth Full time ₹ 2,50,000 - ₹ 3,80,000 per year

    Marari Beach Resort - CGH EarthMarari Beach Resort is a proud member of the CGH Earth Group, a hospitality chain renowned for its commitment to responsible and sustainable tourism. With a portfolio of unique experiences across South India, CGH Earth is dedicated to preserving the natural environment and local culture. The group's philosophy is to offer...


  • Alleppey, India Ashtamudi wellness beauty salon Full time

    **Job description** **Duties and Responsibilities** - Supervising activities and salon operations. - Arranging and managing the salon employee's work schedules - Maintaining records - Advertising and promoting services, offers, and discounts to the customer. - Monitoring and managing salon stock. - Tracking the payments received from clients. - Ability to...