Service Executive

5 days ago

Mumbai Maharashtra, India CHANAKYA INTERNATIONAL Full time

**Role Overview**

The **Guest Service Associate** will ensure customers receive a warm welcome, efficient service, and an exceptional dining experience that complements our store’s luxury atmosphere.

**Key Responsibilities**
- Greet and seat customers with a welcoming and professional demeanor.
- Present menus and provide detailed knowledge of dishes, beverages, and specials.
- Coordinate with kitchen staff to ensure timely and accurate service.
- Maintain cleanliness and organization in the service area.
- Upsell menu items and promote special dishes to enhance customer experience.
- Handle customer feedback and escalate any concerns to the Café Manager.
- Process orders and manage billing through POS systems.
- Ensure all service activities align with luxury hospitality standards.

**Required Skills & Qualifications**
- Minimum 1-3 years of experience in café/restaurant service, preferably in premium or fine dining.
- Excellent communication and interpersonal skills.
- Knowledge of European & Mediterranean menu items preferred.
- Customer-focused with an eye for detail.
- Well-groomed and presentable at all times.
- Ability to work in a fast-paced, upscale environment.
- Basic POS system handling skills.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Work Location: In person

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