Ms Exchange Server Global Support

2 weeks ago

Mumbai, India Rigel Networks Full time

Location: Mumbai

Must Have Skills: Exchange Server, O365

Experience Level: 4 - 6 Years

External Description

Position: Technical Support L3

Location: Mumbai

**Required Skills**:
1. Knowledge of Exchange Management & troubleshooting.

2. Knowledge of Office 365 Management & troubleshooting.

3. Knowledge of Active Directory management & troubleshooting.

4. Knowledge of mail routing and client connectivity.

5. Knowledge of Back up configuration & troubleshooting.

6. Well versed with Windows event log & analysis.

7. Enthusiasm for learning new skills.

8. Good communication skills - both written and verbal.

9. Passion for providing exceptional service to customers.

10. Strong sense of ownership and accountability.

11. Strong work ethics.

Roles & Responsibility

1. Expert knowledge of Exchange 2010, 2013, 2016, and 2019 its troubleshooting.

2. Advanced Knowledge of handling Office 365 issues.

3. Advanced Knowledge of Active Directory Replication, Permission Management, Group Policy, and troubleshooting will be added advantages.

4. Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2010, 2013, 2016, and 2019 administration and troubleshooting in a large-scale multi-site environment.

5. Must have skills in deploying Exchange in a large enterprise environment.

6. Knowledge of Exchange Hardening.

7. Expert knowledge of mail flow and third-party smart host filtering.

8. Expert knowledge of Outlook and OWA configuration and troubleshooting.

9. Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.

10. Advanced knowledge in a clustered environments (Windows Cluster / DAG).

11. Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.

12. Good to have knowledge of Azure.

External Skills And Expertise

**Required Skills**:
1. Knowledge of Exchange Management & troubleshooting.

2. Knowledge of Office 365 Management & troubleshooting.

3. Knowledge of Active Directory management & troubleshooting.

4. Knowledge of mail routing and client connectivity.

5. Knowledge of Back up configuration & troubleshooting.

6. Well versed with Windows event log & analysis.

7. Enthusiasm for learning new skills.

8. Good communication skills - both written and verbal.

9. Passion for providing exceptional service to customers.

10. Strong sense of ownership and accountability.

11. Strong work ethics.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹70,000.00 - ₹80,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Flexible shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Shift allowance

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400093, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Office 365: 4 years (preferred)
- Microsoft Exchange: 4 years (preferred)
- Active Directory: 4 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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