Telecaller

1 week ago


Majiwada Thane Maharashtra, India Decagon Software Private Limited Full time

**Responsibilities**
- Make outbound calls to potential schools/clients to promote and explain ERP software solutions.
- Respond to inbound queries regarding products and services with accurate information.
- Understand customer needs, ask relevant questions, and suggest suitable software features to meet their requirements.
- Maintain and update customer information and interaction records in CRM systems.
- Follow up with interested leads and schedule demos or meetings for field sales teams.
- Achieve daily/weekly calling targets and sales quotas as set by the management.
- Handle objections, resolve complaints, and preserve the company’s reputation.
- Gather customer feedback to help improve products and services.

**Requirements**:

- 1+ years of experience as a Telecaller or in software/EdTech sales preferred.
- Excellent verbal communication skills in English and local languages.
- Confidence, patience, and the ability to handle rejections tactfully.
- Good organizational skills and experience with CRM software or database entry.
- Ability to work independently and as part of a team.

**Desired Skills**
- Proactive and persuasive approach.
- Strong listening and negotiation abilities.
- Basic knowledge of school processes or ERP software is a plus.

Pay: ₹18,000.00 - ₹25,000.00 per month

Application Question(s):

- What is your current residence location ?
- What is your expected monthly salary ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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