Telecaller

6 days ago

Majiwada Thane Maharashtra, India Decagon Software Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Responsibilities

  • Make outbound calls to potential schools/clients to promote and explain ERP software solutions.
  • Respond to inbound queries regarding products and services with accurate information.
  • Understand customer needs, ask relevant questions, and suggest suitable software features to meet their requirements.
  • Maintain and update customer information and interaction records in CRM systems.
  • Follow up with interested leads and schedule demos or meetings for field sales teams.
  • Achieve daily/weekly calling targets and sales quotas as set by the management.
  • Handle objections, resolve complaints, and preserve the company's reputation.
  • Gather customer feedback to help improve products and services.

Requirements

  • 1+ years of experience as a Telecaller or in software/EdTech sales preferred.
  • Excellent verbal communication skills in English and local languages.
  • Confidence, patience, and the ability to handle rejections tactfully.
  • Good organizational skills and experience with CRM software or database entry.
  • Ability to work independently and as part of a team.

Desired Skills

  • Proactive and persuasive approach.
  • Strong listening and negotiation abilities.
  • Basic knowledge of school processes or ERP software is a plus.

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Application Question(s):

  • What is your current residence location ?
  • What is your expected monthly salary ?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • work: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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