Telecaller
8 hours ago
A telecaller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions. **Required good communication skill.**
**Telecaller Duties And Responsibilities**
Telecallers discuss with potential customers to inform them of the company’s offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the company’s merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. A telecaller may also carry out the following tasks:
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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