Inbound Call Center Banking Process

Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

call center job in the credit card industry involves answering inbound calls from customers to resolve their queries, process account requests, and provide information about products and services, while also handling outbound calls for sales or promotional offers. Key responsibilities include assisting with applications and issues, maintaining customer...

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service...

Role Description This is a full-time on-site role for a Call Center Representative located in Mumbai. The Call Center Representative will be responsible for handling inbound and outbound customer calls, managing customer enquiries, providing accurate information, resolving customer issues, and ensuring customer satisfaction. The role involves maintaining...

**Job description** **Job Title: Female Call Center Representative** **Location**:Block C-151, 2nd Floor, Opp. City Union Bank, Okhla Phase-I, Delhi-110020. Nearest Metro Station: Govindpuri. We are looking for a dynamic **Female Call Center Representative** to drive revenue growth and handle client communications. This dual-role profile requires both...

We are looking for Caller for Call Center who have good communication skills easy to talk customer no hesitation during calls Manage large amount of customer calls and solve their queries over the phone and give details to customer our product and services regarding update to customer to take full benefits and keep using our services **Job Types**:...

Answering or making inbound calls to clients to learn about and address their needs, complaints, or other issues or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued Engaging in active listening with callers, confirming or clarifying Building lasting relationships...

Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. Customer Care Executives are usually hired by ITES/BPO organizations so that they work for their clients who have outsourced their business, or by companies themselves. Responsibilities...

Key Responsibilities - Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources and customers from across the United States. - Customer Service: Customer calls consist of general...