Scrum Master

**Overview**

This role will use agile methodology values, principles, and practices to plan, manage, and deliver solutions. Experience in release management or testing will added advantage to this role.

This role will be work closely with the SDM and act as an interface and communicate with DEV and Test Managers, IT Ops and the PMO daily and also collaborate with Release managers in APAC releases. Equally the role will be required to demonstrate confidence enough to manage up and provide reporting as well as meeting updates to the Senior IT Management like the CIO and CTO as well as business management

You will thrive on cultivating an atmosphere for high-performing team dynamics, ongoing improvement and continuous flow by training, mentoring, and supporting teams to follow agile values, principles, and practices. Ensuring all scrum based activities are completed in a timely manner, including defining and organising Scrum roles, sprint planning, daily scrum/ standups, sprint reviews and sprint retrospectives.

**Key Accountabilities and main responsibilities**

Strategic Focus
- Manage each project’s scope, timeline and budgets.
- Coordinate sprints, retrospective meetings and daily stand-ups.
- Monitoring progress and performance and helping teams to make improvements.
- Planning and organizing demos and product/system testing.

Operational Management
- Work with product owners to handle backlogs and new requests.
- Resolve conflicts and remove obstacles that occur.
- Help teams implement changes effectively.
- Ensure deliverables are up to quality standards at the end of each sprint.
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members ‘own’ the product and enjoy working on it.

People Leadership
- Coach team members in Agile frameworks.
- Facilitate internal communication and effective collaboration.
- Be the point of contact for external communications (e.g. from customers or stakeholders).

Governance & Risk
- Tracking project processes, deliverables, and financials.
- Preparing and presenting status reports to stakeholders.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

**Experience & Personal Attributes**

Experience
- Certified Scrum Master.
- Overall 5+ years of experience in Technology and minimum 2 years as a Scrum Master or similar role.
- Possess excellent knowledge of agile methodology, techniques and frameworks including scrum or Kanban to deliver solutions.
- Demonstrated ability to coordinate people and projects (occasionally facilitating changes) with your mind set on deliverables.
- Demonstrated people leadership.
- Invested in Agile frameworks.
- Hands on experience in ADO and Jira

Personal Attributes
- Strong communication and presentation skills.
- Strong analytical and problem-solving skills.
- Servant Leadership.
- Building relationships.
- Critical thinking.
- Strategic planning.
- Results orientation.
- Influencing others.

MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environm