Customer Service Representative

6 days ago

Mohali, India Bridging Technologies Full time

**Bridging Technologies is hiring for Customer Service Agent**:
**Experience**:1+ years in international voice process

**Location**: Mohali

**Job Summary**

We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Responsibilities**
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Qualifications**
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred

**About Company**:
**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8558825705
- Health insurance

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Representative

    1 day ago

    Mohali, Punjab, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 7,00,000

    Customer Service Representative JobWe are seeking a highly skilled Customer Service Representative to join our operations team. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and handling day-to-day operations with high efficiency.The primary objective of this role is to deliver top-notch...

  • Customer Service Representative

    6 days ago

    Mohali, India Wheel King Trans Haul Inc. Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...

  • Customer Service Representative

    1 week ago

    Mohali, Punjab, India beBeeTeleCaller Full time ₹ 2,00,000 - ₹ 4,00,000

    Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner.Contact clients to discuss their needs and deliver exceptional service.Field customer inquiries and respond to concerns with...

  • Customer Service Representative

    3 days ago

    Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India beBeeRepresentative Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team.

  • Customer Service Representative

    2 days ago

    Mohali, Punjab, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 7,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled and experienced professional to provide exceptional customer service via phone, email, or chat.Main Responsibilities:Respond to customer inquiries in a timely and effective manner.Resolves issues in accordance with company policies and procedures.Maintain accurate records of customer...

  • Customer Service Representative

    1 week ago

    Mohali, India WKT LOGISTICS PVT LTD Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...

  • Customer Service Representative

    1 week ago

    Mohali, India Biorev LLC Full time

    PFB the detail. **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - Graveyard Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM) **Working Pattern**: - 6 days working pattern in Summer - 5 days working pattern in Winter, Saturday OFF **Note: No Pick & Drop facility...

  • Customer Service Representative

    2 weeks ago

    Mohali, India Penta IT Solutions Full time

    **CUSTOMER SUPPORT REPRESENTATIVE** **ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and...