Customer Relations Executive

3 days ago

Kochi, India Design Faktory Full time

A customer relation executive needs to understand their company’s target audience to understand what consumers want. To be successful as a relationship executive, you should ensure alignment between our organization's objectives and each client's needs. The role involves the following duties:

- Excellent communication skills as you must speak with clients, employees, and customers.
- Answering customer queries and dealing with complaints.
- Planning and delivering customer relation strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.

Schedule:

- Morning shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91 9061365020

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