Support Team Representative

6 days ago

Goa Goa, India Grassdoor Logistics Technologies Pvt Ltd Full time

**ONLY CANDIDATES LOCATED IN GOA CURRENTLY** **Position**: Support Team Representative **Experience**:3+ years **Job Location**:Remote Working (WFH) **About Us** At Grassdoor Logistics Technologies we are redefining the landscape of Cannabis commerce by developing a Unified Operations Center which provides seamless, technology-driven solutions tailored to the unique needs of Cannabis businesses. Our platform is built to empower brands with the tools they need to establish, manage, and scale their online and offline presence while ensuring smooth, efficient, and compliant operations. Our technology has been adopted by Stiiizy, the biggest brand in the Cannabis industry. Join us and be a part of the team that is going to take over Cannabis commerce in the US. **Position Overview**: **Roles and Responsibilities**: - Customer and Driver Support Assist in coordinating driver schedules to ensure optimal coverage based on location and demand. - Logistics and Operations: Support the lead in managing driver allocations and handling call-outs. Actively call in drivers to fulfill time-sensitive shifts to be picked up. Actively monitor and interact with software operational systems. Report any identified bugs outside of SOPs to level 1 support team. Collaborate with team lead to adjust operations in response to promotions and sales activities. - Documentation and Feedback: Maintain detailed records of support interactions and feedback in CRM systems. Contribute to the upkeep of support documentation and training materials. **Expectations**: - Deliver exceptional service and maintain positive customer and driver relationships. - Assist in optimizing driver logistics and resource allocation. - Demonstrate initiative in resolving operational challenges and contributing to improvements. - Keep abreast of product updates and service offerings to provide informed support. **Qualifications**: - Previous experience in customer support or logistics is preferred. - Strong organizational and problem-solving skills. - Proficient in using CRM systems and standard business software. - Ability to adapt to evolving priorities and business needs. **Location**: Remote **Work Timing**: US Shift-Rotational **Job Types**: Full-time, Permanent **Benefits**: - Paid sick time - Paid time off - Provident Fund - Work from home Schedule: - Night shift - Rotational shift - US shift Application Question(s): - Are you from Goa? - Do you have Fiber Internet Connection? - "Do you have a power backup or inverter at home? Shift availability: - Night Shift (required) - Overnight Shift (required)

  • Customer Service Representative

    1 week ago

    Goa, Goa, India Limestays Full time

    **Customer Service Representative** **Location**: Goa (or Remote) | **Type**: Full-time **About Us**: Limestays offers handpicked villas, apartments & homestays across Goa, ensuring hassle-free and memorable stays for our guests. **Role Overview**: We’re looking for a **Customer Service Representative** to handle guest inquiries, resolve issues, and...

  • Technical Support

    4 days ago

    Goa, India Aditi Tracking Support pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Technical Support (Goa)Goa, IndiaJob DescriptionTechnical Customer Success Support ExecutiveCompany OverviewAditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to...

  • Sales Representative

    4 days ago

    Goa, Goa, India Growth Nivas Full time

    **Position**: Sales Representative **Location**: Mapusa, Goa **Company**: Goadent **Employment** **Type**: Full-Time **Key Responsibilities**: - Build and maintain relationships with existing and potential clients. - Promote and sell company products to achieve sales targets. - Conduct product demonstrations and answer client inquiries. - Process sales...

  • Sales Representative

    1 week ago

    Goa, India Celestial Cube Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    Sales RepresentativeWe are looking for a motivated and dynamic Sales Representative to join our team. The ideal candidate should have strong communication skills, a customer-first attitude, and a passion for driving sales and building long-term client relationships.Responsibilities:Identify and reach out to potential customers through calls, visits, and...

  • Csr (Customer Service Representative)

    1 week ago

    Goa, Goa, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider. Kindly have a look at our website for more information. We are looking for a Customer Service Representative for our various locations based in Margao, Goa. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a customer...

  • Feild Sales Representative

    8 hours ago

    Goa, India Max Financial Services Full time

    Financial Advisors Required!! - No salary will be provided( Commission Based). - Educational Qualification: 12/ Graduate. - Part time/ Freelance Opportunity - May join in with your Present job - Sales support will be provided - Providing financial advises to clients related to Life Insurance - generate leads from open market and conversion of leads into...

  • Customer Support Representative

    8 hours ago

    Goa, India ALIGNERCO Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Respond promptly to customer inquiries. - Communicating and coordinating with colleagues as necessary. - Ensure customer satisfaction and provide professional customer support. - Can speak & write English and Portuguese. **Job Types**: Regular / Permanent,...

  • Program Security Representative I

    4 days ago

    Goa, India Dhara Consulting Group Full time

    Today - Top Secret/SCI - Unspecified - Polygraph Macon, GA** (ON-SITE/OFFICE)** **Description** **Position Overview** System High Corporation delivers the most advanced protection and secrecy solutions to secure and strengthen critical missions, programs, operations, and intelligence activities. We are seeking a Program Security Representative I to join our...

  • Customer Service Team Member

    1 week ago

    Goa, India 7a85b7de-4efa-48c4-9467-7e07c97f1954 Full time ₹ 1,92,000 per year

    SHIFT SUPERVISOR1-2 years Experience in QSR Retail Segment, KFC, Mcd, Hospitality segment, Retail segment, Supermarket (Age below 30)CUSTOMER REPRESENTATIVE EXECUTIVE10 +2 Fresher Or Experience, in QSR Retail Segment, KFC, Mcd, Hospitality segment, Retail segment, Supermarket (Age below 30)email your resume: Job Types: Full-time, Permanent, FresherPay:...

  • Front Desk Representative

    2 weeks ago

    Goa, India Orion Techno Age Pvt Ltd Full time

    Job Title: Front Office Representative Location:North Goa **Job Type**: Full-Time Salary : 2,60,000 - 3,60,000 Job Overview: Key Responsibilities: Guest Services: Greet and welcome guests upon arrival with a friendly and professional demeanor. Provide information about hotel facilities, services, and local attractions. Ensure a seamless check-in and...