Customer Service Representative
1 day ago
**Customer Service Representative**
**Location**: Goa (or Remote) | **Type**: Full-time
**About Us**:
Limestays offers handpicked villas, apartments & homestays across Goa, ensuring hassle-free and memorable stays for our guests.
**Role Overview**:
We’re looking for a **Customer Service Representative** to handle guest inquiries, resolve issues, and provide seamless support before, during, and after their stay.
**Responsibilities**:
- Assist with reservations, booking modifications, cancellations, and general queries.
- Handle complaints or issues with professionalism, providing quick resolutions.
- Coordinate with operations, housekeeping, and guest relations teams to fulfill requests.
- Maintain accurate records of guest interactions and feedback.
- Promote Limestays services and ensure every guest has a smooth experience.
**Requirements**:
- 0-2 years of experience in customer service or hospitality (freshers welcome).
- Excellent verbal & written communication skills.
- Strong problem-solving ability and guest-first attitude.
- Comfortable with multitasking and using CRM/booking tools.
- Willingness to work flexible hours, weekends, and holidays.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
Ability to commute/relocate:
- Goa, Goa: Reliably commute or planning to relocate before starting work (preferred)
**Location**:
- Goa, Goa (preferred)
Work Location: In person
**Speak with the employer**
+91 9967336196
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