Salesforce Administrator

2 weeks ago

Mumbai Maharashtra, India Create Music Group Full time

Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize billions of monthly music streams and have collected over millions in previously unclaimed revenue for artists and labels. Clients include Ice Spice, Future, JLo, City Girls, Slander, Marshmello, Don Diablo, Trippie Redd, Migos, and more.

**SUMMARY**:
The Salesforce Administrator will ensure the optimal use of Salesforce to streamline processes, enhance data quality, and drive productivity. This role will be responsible for administrative tasks including declarative config, primarily FLOW and have experience using Apex classes and triggers in the rare cases that the requirement needs more advanced development.

**RESPONSIBILITIES**:

- Configure and customize Salesforce according to business needs
- Create and manage profiles, roles, permissions, and workflow rules
- Develop and implement data validation, documentation, and quality control processes
- Collaborate with cross-functional teams to gather and analyze requirements
- Design and build custom reports, dashboards, and workflows to drive insights and process improvements
- Provide training and support to end-users on Salesforce functionality and best practices
- Stay abreast of Salesforce updates and industry trends to recommend enhancements and optimizations
- Manage Formstack third-party integration and live forms
- Create new Formstack Forms
- Implement integrations between Salesforce and external systems using APIs, Mulesoft and web services
- Support and maintain existing Salesforce solutions and ensure they continue to meet business needs
- Conduct system testing and troubleshooting to identify and resolve issues

**QUALIFICATIONS**:

- Previous experience as a Salesforce Administrator or in a similar role
- Salesforce Certified Administrator (ADM201) certification is required
- Knowledge in Apex Classes and Triggers
- Strong understanding of Salesforce architecture, data model, and security
- Proficiency in Salesforce Lightning, Data Management, Data Loader and AppExchange tools
- Experience with complex Salesforce implementations / use cases
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and collaborate effectively with cross-functional teams
- Detail-oriented with a strong commitment to data accuracy and integrity
- Mulesoft experience preferred
- Salesforce Developer certification preferred

**PAY SCALE**:

- INR 5,00,000 - 8,00,000/annually

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