Executive- Hindi Project Operations

3 days ago

Goregaon Mumbai Maharashtra, India leap for word Full time

Executive
- Hindi Project Operations

**Location: Mumbai**

**Type: Full-Time**

About us:
LeapForWord is a product NGO committed to eliminating the single biggest bottleneck of Poor English Capabilities, which prohibits students of regional language communities from accessing Professional Education & better Employment Opportunities. Using our translation algorithm, we enable lakhs of teachers to teach English in their mother tongue through simple teaching techniques.

Our hiring philosophy:
We want to onboard like-minded people who are ambitious and passionate about personal growth and the organization. Our goal is to continue impacting over a million lives, and our team needs to be aligned with this vision. We believe that the organization can thrive only when every employee experiences personal growth along with it.

Where do you come in?
- Communicating clearly and confidently in **fluent Hindi**
- Handling queries, collecting feedback, and addressing concerns
- Building strong connections with the audience through regular engagement
- The executive will act as a key link between the organization and the Hindi-speaking audience.

**Excellent communication skills, patience, and a people-first approach are essential for this role**

**Hindi Calling Executive - Key Responsibilities**:

- Talk to teachers over phone calls in **Hindi** and share important information clearly.
- Call and coordinate with teachers for various **campaigns and activities**.
- **Collect feedback and stories** from teachers and share them with the team.
- Complete teacher engagement activities on time and as per the plan.
- Listen to teachers' questions or concerns during calls and help solve them or report to the team.
- Keep a proper **record of daily calls and responses**, and update the team lead regularly.
- Support the team in other tasks whenever needed.

**Key Skills - Hindi Calling Executive**
- Graduate, preferably in Hindi or any language-related field.
- Strong fluency in **spoken and written Hindi**; basic English understanding is a plus.
- **Clear and polite communication skills**.
- Comfortable making **high volumes of calls** daily.
- Good **listening skills** and professional phone manners.
- Basic knowledge of **MS Word and Excel**.
- Able to **maintain records and share reports** regularly.
- Should be **self-motivated** and work well with mínimal supervision.
- Ability to work in a **fast-paced environment and meet deadlines**.
- **Team player** with a goal-oriented approach.

Working with **LeapForWord** as a Hindi Calling Executive will help you grow your **professional communication and coordination skills**. This role gives you a chance to contribute to society by connecting with teachers and supporting educational initiatives. You will gain valuable **experience, exposure, and confidence** by being part of a purpose-driven team. It’s the perfect opportunity for someone who wants to build a meaningful career while **making a real impact**.

Remuneration:
Remuneration based on skill set, prior experience, and value addition. The salary would be decided upon as per the sector standards.

Pay: ₹180,000.00 - ₹250,000.00 per year

Work Location: In person

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