
Executive
1 week ago
**Executive - Sales Desk Reservation (Revenue)**
**Location**:Mumbai
**About Us**
StayVista is **India’s largest villa hospitality brand** and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. **Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes.** We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.
**Our Core Values**:Are you a **_CURATER?_**
**Curious**: Here, your curiosity fuels innovation.
**User-Centric**: You’ll anticipate the needs of all our stakeholders and exceed expectations.
**Resourceful**: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.
**Aspire**: Keep learning, keep growing—because we’re all about continuous improvement.
**Trust**: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment.
**Enjoy**: We believe in having fun while building something extraordinary.
**Why Work With Us?**
At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.
**Your Role**
As a **Sales Desk Executive**, you will be responsible for presenting product offerings, negotiating accommodation rates, and closing deals. You will also focus on maintaining and growing relationships with existing clients, while working towards achieving sales targets. Additionally, you will identify opportunities for up-selling or cross-selling services such as Food & Beverages or events, to maximise revenue and enhance the overall client experience.
**About You**
- Responding to guest inquiries and providing information about available properties and other services.
- Processing payments, confirming reservations.
- Up-selling additional services and F&B to increase revenue.
- Maintaining accurate records of reservations and customer interactions in the company's database
- Handling any guest complaints or issues in a professional and timely manner.
- Providing excellent customer service and building long-term relationships with clients to encourage repeat business.
- HSC is mandatory, along with a minimum of 1 year of relevant experience
**Bonus Points - these are nonessential, but a bonus if you have them**
- Bachelor’s degree with relevant hospitality experience.
StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.
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