Customer Relationship Executive

6 days ago

Thiruvananthapuram Kerala, India NEWYORK CHICKEN (NYC) Full time

**Qualifications and Skills**
- Graduate/ Diploma (required).
- Experienced in the related field or Hospitality or customer relationship (required).
- Age limit up to 35.
- Ability to work flexible hours, including nights and weekends.
- Excellent interpersonal communication skills.
- Exceptional organization and leadership skills.

**Duties & Responsibilities**
- Building and maintaining profitable relationships with key customers.
- Tele calling
- Overseeing the relationship with customers handled by your team.
- Work closely with management to meet revenue objectives.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)
- Malayalam (required)
- Hindi (preferred)

Work Location: In person

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