Digital Transformation/it Support

4 days ago

Chennai Tamil Nadu, India HRCONNECT CONSULTANCY SERVICES PTE LTD Full time

**Job Details**:
We are hiring for Digital Transformation/IT Support positions to be relocated to Singapore.
- Salary Range: 2500 SGD to 3500 SGD
- Visa-provided

**Responsibilities**:
Digitalization & Transformation:

- Develop and implement strategies to improve business efficiency through digital solutions.
- Collaborate across departments to identify areas for digital innovation.
- Manage digital transformation projects from initiation to post-implementation.
- Stay updated on emerging technologies and recommend new solutions.

Software Support:

- Provide end-to-end software support, including installation, configuration, and troubleshooting; Manage software licenses and ensure compliance; Conduct training and create documentation for users.
- Liaise with vendors for issue resolution.

Hardware Support:

- Oversee the maintenance and support of all hardware (computers, servers, peripherals); Perform system updates, backups, and preventative maintenance.
- Troubleshoot hardware issues promptly to minimize downtime; Manage hardware inventory and ensure timely upgrades/replacements.

**Qualifications**:

- Diploma in IT, Computer Science, or related field.
- Prior experience in digital transformation is preferred, but fresh graduates with a strong learning mindset are welcome.
- Solid knowledge of software/hardware support and troubleshooting.
- Familiarity with various OS (Windows, macOS, Linux) and cloud services is a plus.

Skills & Competencies:

- Strong problem-solving and proactive issue resolution.
- Excellent communication skills, able to explain technical issues to non-technical users.
- Ability to manage multiple projects and prioritize tasks effectively.
- Detail-oriented, organized, and capable of working independently or within a team.

Shift:

- Day shift

Work Location: In person

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