Guest Relation Executive

2 days ago


Remote, India NRS Hospitality Full time

NRS Hospitality is looking for a good Guest Relation Executive. The responsibilities as given below:

- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 3 years (preferred)

Work Location: Remote

**Speak with the employer**

+91-XXXXXXXXXX



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