Process Expert

As a Process Expert you will be responsible for the regular administration of Cadency tool. In your day-to-day activity, you will work closely with various stakeholders including the operations, technical team, SAP team etc ensuring smooth operations related to Cadency. You will be collaborator and a true team player that likes to collaborate across teams, support and help others and naturally builds cross functional networks and relationships. You will lead with strong analytical and problem-solving skills and the ability to customize communication to different needs when training, coordinating and leading activities.

**Key Responsibilities**:

- Managing the administrative tasks of Cadency (Trintech) for example preparations before open period and close the period. Data loads and automatic reconciliation runs. User maintenance, for example Setting up and maintain access and roles.
- Maintain and work on the data entry upload files of Cadency.
- Work closely with Trintech, SAP IT, Operations team to resolve technical issues.
- Proactively identify technical issues and report to the management and take actions to mitigate them by issuing tickets in the Trintech service center.
- maintaining various controls within Cadency to ensure smooth & seamless operation.
- Drive development of how H&M is using the tool to improve efficiency and quality
- Drive technological development in other areas e.g. Excel macro or smaller automations.
- Perform Preparation & review of accrual/journal entries in excel template, uploading the journal entries in Cadency tool Journal Module.
- Ensure the Internal review of journals/reconciliations/reports performed as per the defined Stratified random sampling size/method.
- Should have worked in at least one or two of the functions. And should possess domain knowledge on these functions: Fixed Asset, Payroll, Cash, Intercompany, Inventory, Revenue accounting, OPEX.
- Document the KT session, create DRAFT/update SOP’s as per instructions.
- Help maintain various operational KPI reports, dashboards, system controls as required by the business.
- Should work closely with the management in providing regular status updates with regard to cadency operation.
- Ensuring timely updates on any changes in Cadency related tasks
- Ensure clear communication to internal and external stakeholders

**Qualifications**:

- Bachelor’s or master’s degree in business administration or a related field
- Technical skills are must
- 8-10 years of overall experience within a similar role, good knowledge of various tools is an advantage.
- Communication skills - training others and giving both internal and external support in all communication channels and forums.
- Planning and optimize.
- Both written and oral English skills are mandatory
- Has extensive experience in managing the administrative tasks of Cadency (Trintech) or similar tools. Preference will be given to Cadency experience.
- Has experience in working closely with Trintech, SAP IT, Operations team to resolve technical issues.
- Has experience in monitoring admin tasks regularly.
- Has experience in various modules within Cadency (Certification, Journal Entry, Close, Match & Clear)
- Should be able to proactively identify technical issues and report to the management.
- Has experience in maintaining various controls within Cadency to ensure smooth & seamless operation.
- Experience in any one or more of the following: VBA Macro, Excel automation, Power BI, Excel Dashboard etc.
- Experience in working with system related tasks.
- SAP experience is an advantage.
- Experience of having worked in a shared service center is an advantage.
- Experience of RPA is an advantage

**Qualifications**
- Bachelor’s or master’s degree in business administration or a related field

**Additional Information**
This is a **full-time position,**in Bangalore Tech Location.

**Benefits**
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
- In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries._

**Inclusion & Diversity**:

- At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible, and on how we choos