Car Salesman/woman

2 weeks ago

Mumbai, India Hertrich Family of Automobile Dealerships Full time

Maintain Right Attitude/ Good Communication skills/ Punctuality/ Discipline & Executive Attire.
- 100% Monthly Booking & Delivery Target Achievements.
- Enquiry handling defining 9 MOT’S (Moment of Truths).
- Capturing mandatory customer’s information on ETC (Enquiry Tracking Card).
- GDMS entries on daily and regular basis.
- Vehicle Demonstrations to customers/ comparisons with competitors.
- Test Drive initiation and maintaining 70% ratio overall.
- Pitching finance options/ Insurance/ Accessories/ Extended Warranty and get updated from Finance Manager/ Accessory Head.
- Explaining month’s Hyundai offer and bifurcations of the price list.
- Order Booking form adherence.
- Updating Booking follow up regularly basis.
- Delivery Timing/ Delivery Process using Zero day concept (Conveying Time/ date of delivery after taking customer’s appointment)
- Clearing accounts formalities and procuring gate pass a day prior.
- Ensuring delivery car in up-to-date condition before time.
- Introducing CRM to the delivery customer.
- Adherence of Happiness check list maintaining 10/10 rating at the time of delivery.
- Being present at the time of demonstration with the Showroom Service Advisor.
- Be present for morning meetings on time
- To work as a helpful team member across dealership and suggest improvements to immediate superior.
- Ensures successful Operation - 900 (SSI - Score) for maintaining high level of customer service.
- Uses all online formats/ reports for reporting personal performance against targets.
- **Key Result Areas**:_
- Achieving Sales Targets on Volume/ Value on all parameters (Refer Goal Sheet)
- Crossing the optimal ratios of conversion (Lead - Appointment -Test drives
- Closure bookings)
- Have external customer’s feedback with zero complaints.
- Update oneself through personal training and development.
- Be a self learner for new products/ competitors products and share such data.
- Form ideas for external events to have steady pipelines

**Salary**: ₹16,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Health insurance

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