Customer Service Representative Intern

2 weeks ago

Vashi Navi Mumbai Maharashtra, India Bloomscale Technology & Marketing Solutions Full time

As a Client services Intern you'll need to manage client relationships and provide customer support. You may need to field customer inquiries, schedule appointments, and connect clients with other departments when needed.

**Key Responsibilities**:

- Ensuring a positive and professional client service experience.
- Directing client complaints or complex queries to relevant departments in a timely manner.
- Providing clients with technical assistance on products and services.
- Handling accounts.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.
- Keeping track of new products on offer, as well as emerging trends in client services.
- Recommending product improvements based on client services feedback.

**Requirements**:

- Currently pursuing or Passed Bachelors in related field.
- Certification in customer relations, customer services, or similar would be advantageous.
- Exceptional ability in providing professional, efficient, and friendly client services.
- Ability to coordinate with other departments on client-related matters.
- Advanced ability to provide technical assistance, resolve issues, and recommend improvements.
- Excellent interpersonal and recordkeeping skills.

**What We Offer**:

- A dynamic and competitive work environment in a growing agency.
- The opportunity to play a significant role in the agency's expansion and success.
- Professional development opportunities and a path for career advancement.
- A collaborative and supportive team culture.

Pay: ₹5,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Work Location: In person

  • Customer Service Representative

    23 hours ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...

  • Customer Service Representative

    3 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...

  • Customer Service Representative

    1 week ago

    Navi Mumbai, Maharashtra, India Brocus IT Solutions Full time

    **Job Title**: Customer Service Representative - Inbound International Voice Process **Location**: Sanpada Near Vashi Station **Shift Timing**: Night Shift **Experience Required**: 6 Months-1 Years (International BPO) **Job Overview**: **Key Responsibilities**: - Manage inbound calls from international customers professionally and efficiently. - Address...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, Maharashtra, India ASL Full time

    **Job title: Customer Service Representative** **US Process** **HSC/ Graduate can apply** **Salary - up to 30k in hand** **Immediate Joiners only** **Cab provided** Roles: Inbound Process Handling customer queries Retention and upselling Unlimited Incentives **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹34,000.00 per month Application...

  • Customer Sales Representative

    5 days ago

    Vashi, Navi Mumbai, Maharashtra, India Brocus IT Solutions Full time

    **Profile - Customer Sales Representative. (CSR)** .The opening is for an International Call center (US Shift) - Must have excellent communication and skills to handle sales and customer service work. - Should have worked with any international BPO for more than 6months. - Fresher also comfortable but should have excellent communication in...

  • Customer Service Representative

    23 hours ago

    Navi Mumbai, India Onesource Atreus Full time

    **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** Location: Airoli. Qualification: HSC, Graduate. Shift Timing: Rotational Shift (mostly night). **Salary**: 18k - 20k (in hand) (travelling allowance + monthly incentives). **Requirements**: 3. Immediate joiners are highly preferred. **Note** **Freshers and Experienced both can apply.** **Job Types**:...

  • Customer Service Representative

    5 days ago

    Marol, Mumbai, Maharashtra, India TrueMeds Full time

    Urgent Hiring - Customer Service Representative (TruMeds, Andheri) We are looking for experienced Customer Service Representatives at TruMeds, Andheri. Role: Customer Service Representative Location: Andheri, Mumbai Qualification: HSC & above Experience: 6 months+ in Customer Service / Voice Process **Salary**: As per last drawn &...

  • Customer Service Representative

    1 day ago

    Navi Mumbai, India Secure Sourcing Full time

    Hiring for 200 Customer Service Representative Jobs in Vashi, Navi Mumbai,Ghansoli, Navi Mumbai,Thane, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship,Customer Service,Voice Process,Inbound Voice Process,Customer Support,English Language,Good Communication,Customer Calling...

  • Customer Service Representative

    3 days ago

    Navi Mumbai, Maharashtra, India brocus it solutions pvt ltd Full time

    Greetings from BROCUS IT SOLUTIONS PVT LTD Position: Customer Sales Representative Location: Sanpada, Navi Mumbai (WFO) Profile - Experience Associate. The opening is for an International Call center (UK shift) - Must have excellent communication and skills to handle sales and customer service work with an international client. - Should have to handle...

  • Intern, Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India Drip Capital Full time

    Position: Intern, Customer Service Representative **About Drip Capital**: We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease. With the global SME trade market...