Admission Counselor

3 days ago

Gurugram Haryana, India Little Leaders Play School Full time

**Job Summary**:
The Admission Counsellor plays a key role in student enrolment by guiding prospective parents through the admission process. They are responsible for promoting the school’s programs, addressing inquiries, conducting campus tours, and ensuring a seamless admission experience for families.

**Key Responsibilities**:
**1. Admission Process Management**
- Handle inquiries from prospective parents through cold calls and walk-ins.
- Provide detailed information about the school’s curriculum, facilities, and admission policies.
- Maintain and update the admission database, tracking inquiries, follow-ups, and conversions.
- Coordinate and schedule parent counselling sessions, school visits, and orientation programs.

**2. Lead Generation & Follow-Ups**
- Organising events in societies, malls, etc, to generate leads for the school & DayCare.
- Proactively reach out to leads generated from marketing campaigns, school events, and

referrals.
- Maintain regular follow-ups with potential parents to address their concerns and encourage

enrolment.
- Develop strategies to increase admission inquiries and conversions.

**3. School Representation & Promotion**
- Represent the school at promotional events, exhibitions, and community outreach programs.
- Work closely to execute admission campaigns through social media, print, and outdoor

promotions.

**4. Parent Engagement & Relationship Management**
- Build strong relationships with parents to enhance trust and engagement with the school.
- Address queries, concerns, and grievances related to admissions in a professional manner.
- Assist in organizing open house events, orientations, and special programs to improve parent

involvement.

**5. Documentation & Compliance**
- Ensure all admission-related documentation is collected, verified, and processed efficiently.
- Assist in fee structure explanation and guide parents through the payment procedures.

**Required Qualifications & Skills**:

- Bachelor’s degree in Marketing, Education, Business Administration, or a related field.
- Prior experience in admissions, counselling, or customer service (preferred).
- Strong communication and interpersonal skills.
- Ability to handle inquiries professionally and with empathy.
- Proficiency in MS Office and CRM/ERP/ software (preferred).
- Goal-oriented, proactive, and able to work independently.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (required)

**Experience**:

- School: 2 years (required)

**Language**:

- English, Hindi (required)

Work Location: In person

Expected Start Date: 01/03/2025

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