Ticketing Executive
1 day ago
Act as a resource and support for agents with ticketing and fares questions, including branch offices as determined
Assist with testing new ticketing automation as needed
Assist agents with shopping for lower airfares, particularly international
Manually store fares that error out through the automation process, as necessary
Be aware of all debit memos received and initiate processes to minimize them (receive the wrong commission, have airlines send a debt memo and charge fee)
Monitor applicable queues and take action depending on reason, refunds, or voids
Quality control all international tickets issued overnight for correct commissions, lowest fare, and applicable discounts
Update applicable resource material (commissions)
Process voids and refunds for on-sites
**Salary**: ₹22,750.00 - ₹32,650.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Patna, Bihar (required)
Ability to Relocate:
- Patna, Bihar: Relocate before starting work (required)
**Speak with the employer**
+91 9124150462
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