Front Office Assistant

1 week ago

Junagadh, India 1000 Island Hotels & Resorts Full time

We are Looking for an Immediate Joiners for 5 Star Hotels & Resorts

Opening for Front Office Associate in 5 star Retreat, Woods at Sasan, Gir, Gujrat

Experience : 1 Yrs to 4 Yrs in Hotels Industry

Skills : Good Communication, Presentable and Management Skills

Salary : 15k to 20K Gross Salary per month

Benefits : PF + Accomodation + 3 times on Duty meal

NP : Immediate Joiners

Roles & Responsibility:

- Welcome guests in a warm and friendly manner.
- Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources.

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Work Location: In person

Application Deadline: 16/12/2024

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