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Counter Sales Executive
3 weeks ago
A **Counter Sales Representative** is responsible for directly engaging with customers who visit the business location, providing assistance, answering questions, and processing sales transactions. This role is typically in retail, wholesale, or service-based industries where face-to-face customer interaction is essential.
**Key Responsibilities**:
1. **Customer Interaction**: Greet customers, identify their needs, and provide information on products or services available. Offer recommendations based on customer requirements.
2. **Sales Transactions**: Process sales transactions accurately, including cash, credit, and electronic payments. Issue receipts, and handle returns or exchanges when necessary.
3. **Product Knowledge**: Maintain in-depth knowledge of the product inventory to help customers make informed purchasing decisions. Stay updated on product features, pricing, and availability.
4. **Stock Management**: Assist with inventory management, including restocking shelves, organizing displays, and ensuring products are properly labeled.
5. **Problem Resolution**: Address customer concerns or complaints promptly and effectively. Work to resolve issues in a way that maintains customer satisfaction.
6. **Sales Goals**: Meet or exceed sales targets by upselling or cross-selling products and services that meet customer needs.
7. **Administrative Tasks**: Maintain accurate sales records, customer data, and inventory levels. Assist with reporting and other administrative duties as required.
**Skills & Qualifications**:
- Strong interpersonal and communication skills.
- Customer service-oriented with problem-solving abilities.
- Ability to work in a fast-paced environment.
- Basic math skills and experience handling cash or transactions.
- Knowledge of the industry or product line is an asset.
This role is often suited for individuals who are friendly, outgoing, and enjoy working in a customer-facing environment, with a focus on sales and service excellence.
Pay: ₹9,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
Work Location: In person