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Counter Sales Executive for Furniture Showroom

3 weeks ago

Mansarovar Jaipur Rajasthan, India Wood Dekor Full time

**Responsibilities**:

- **Customer Interaction**:

- Greet customers as they enter the showroom and offer assistance with their furniture needs.
- Understand customer preferences and requirements to recommend suitable products.
- Provide detailed information on product features, benefits, and pricing.
- **Product Knowledge**:

- Maintain up-to-date knowledge of the showroom’s product range, including materials, styles, and trends.
- Stay informed about new arrivals, promotions, and discounts.
- **Customer Service**:

- Address customer inquiries, concerns, and complaints in a professional manner.
- Follow up with customers post-purchase to ensure satisfaction and address any issues.
- Coordinate with delivery teams to ensure timely and accurate delivery of purchased items.
- **Showroom Maintenance**:

- Ensure that the showroom is clean, organized, and visually appealing.
- Assist in arranging and displaying furniture to optimize the showroom layout.
- Report any issues or maintenance needs to the management.
- **Administrative Duties**:

- Maintain accurate records of sales transactions, customer information, and inventory levels.
- Prepare sales reports and track performance metrics as required by the management.
- **Collaboration**:

- Work closely with other sales executives, managers, and staff to achieve showroom goals.
- Participate in team meetings and training sessions to improve sales techniques and product knowledge.

**Skills Required**:

- **Customer Service Skills**:

- Strong interpersonal and communication skills to engage with customers effectively.
- Ability to handle customer complaints and resolve issues professionally.
- **Sales Skills**:

- Proven sales ability with a track record of meeting or exceeding sales targets.
- Skills in negotiation and persuasion to close sales and upsell products.
- **Product Knowledge**:

- In-depth knowledge of furniture products, including materials, styles, and market trends.
- **Organizational Skills**:

- Ability to manage multiple tasks and prioritize responsibilities effectively.
- Attention to detail in maintaining accurate records and managing inventory.
- **Technical Skills**:

- Proficiency in using point-of-sale (POS) systems and other sales software.
- Basic computer skills for record-keeping and report generation.
- **Teamwork**:

- Ability to work collaboratively with colleagues and contribute to a positive team environment.
- **Adaptability**:

- Flexibility to adapt to changing customer needs and showroom requirements.

**Qualifications**:

- High school diploma or equivalent; further education or certification in sales or customer service is a plus.
- Previous experience in retail or sales, preferably in a furniture or home decor setting.
- Familiarity with sales techniques and customer service best practices.

Overall, a Counter Sales Executive in a furniture showroom needs to combine excellent salesmanship with a strong focus on customer satisfaction, all while maintaining an organized and welcoming showroom environment.

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

Application Deadline: 15/09/2024