Academic Counsellor

7 days ago


Pune, India CIEL HR Services Full time

This position is invariably an important one. As a counsellor, you will be responsible for understanding the requirement of the individual; thereby providing the essential information regarding the same, so as to take a decision. In the due course, you shall have to maintain regular contacts to feed the individual with regular updates on the same.

Key Responsibilities: The responsibilities would primarily include the Outbound, Inbound & Online Chat processes
- Outbound process: Upsell & cross-sell various Management, IT & Finance related courses
- Inbound process: Attend to the Sales & Services calls received on the Customer Care numbers
- Online Chat Process: Be available to address any query coming through online Chat mode
- Responsible for converting Telephonic Enquiries into admissions
- Responsible for achieving business targets through effective counselling, as per timelines
- Regularly follow up for lead generations through tele-calling
- Counselling & Career guidance on the company offerings seminars, workshops and in-house events

**Qualifications**
- Graduate in any stream.
- 0-3 years of experience in Sales/Counselling.
- Good Communication Skills & Disposition
- Self-Motivated & Confident approach
- Assertive & hardworking
- Flexible on timings.

**Salary**: ₹18,239.74 - ₹31,730.96 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Academic counseling: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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