Customer Support Executive
2 weeks ago
Greetings from MyIELTS Partner Pvt. Ltd.
We are looking for a qualified Customer Support Executive who will offer excellent customer service and after-sales support. You should display excellent interpersonal and communication skills and should possess a proven track record of successful customer service and management skills.
**Responsibilities**:
- Create and update online support tips, directions, tutorials, and documentation.
- Support users with the overall functionality of the Application.
- Assist with training of students related to digital tools and practices.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking to customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Providing support in the form of procedural documentation.
- Testing and evaluating new technologies.
**Requirements**:
- Bachelor’s Degree
- Good written and verbal communication skills (English, Malayalam / Hindi)
- Prior experience in tech support or a similar role will be an added advantage
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
Location: Thrissur
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
Schedule:
- Day shift
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
-
Customer Support Executive
1 week ago
Trichur, India MILIEU GROUP Full timeWe are seeking a dynamic individual to join our team as an Customer support Executive. As a Customer Support Executive, you will be the primary point of contact for our valued customers, providing exceptional support and assistance. Your role is crucial in ensuring customer satisfaction and retention. You will handle inquiries, resolve issues, and maintain...
-
Customer Support Executive
1 minute ago
Trichur, India George Infra Pvt Ltd ( GEOROOF) Full timeTimely Execute the Order processing, monitoring party orders and follow ups and despatch co-ordination. - Execute Tele Calling as per the plan. - Timely achieve sales target on the basis of Area-wise, customer-wise and product-wise. - Execute special tracking of all the sales made on credit, review debtors and follow up on bad debts. - Timely ensure the...
-
Customer Support Executive
1 week ago
Trichur, India George Infra Private Limited Full timeCustomer support representatives maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service. - Extend customer support by tele calls to generate maximum business and follow up of collections and customer complaints - Provide solutions to any relative problems of clients - Conducting quality assurance...
-
Customer Support Executive
4 days ago
Trichur, India George Infra Private Limited Full timeExtend customer support by tele calls to generate maximum business and follow up of collections and customer complaints. - Assume the responsibility of receiving and sorting incoming payments with attention to credibility - Update accounts receivable database with new accounts or missed payments - Provide solutions to any relative problems of clients -...
-
Customer Support Executive
1 week ago
Trichur, India Linen Trail, Kollara Enterprises Private Limited Full timeLocation: Ayyanthole, Thrissur Key Responsibilities: - Confirm customer orders and provide timely updates on order status and delivery information. - Handle customer inquiries and resolve any issues related to orders, including exchanges, returns, and redressals. - Collaborate with shipping partners to ensure timely delivery of orders and resolve any...
-
Customer Care Executive
9 minutes ago
Trichur, India Switrus Holidays Pvt Ltd Full timeWe are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and...
-
Customer Support Executive
2 weeks ago
Trichur, India Smart Moves Full timeGraduation. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift COVID-19 considerations: Wear Mask. Sanitise properly. Ability to commute/relocate: - Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year...
-
Executive - Customer Support & Sales
2 days ago
Trichur, India CEDAR Retail Private Limited Full timeEducational Qualification : Diploma / ITI Work experience : NA Other Skills required : Ready to work in field with two wheeler Licence (For the support for solar products) **Job Type**: Regular / Permanent Ability to commute/relocate: - Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: -...
-
Tally Support Executive
6 days ago
Trichur, India MANGALA INTERNATIONAL TECHNOLOGY LLC Full time**Key Responsibilities**: Listen actively to customers' concerns, diagnose issues, and guide them through problem-solving steps. Provide clear and concise explanations of Tally software features, functionalities, and troubleshooting procedures. **Technical Troubleshooting**:Identify and resolve software-related issues, including installation, configuration,...
-
Customer Care Executive
1 week ago
Trichur, India Bandidos Pitstop Full timewe are hiring a customer care executive, to provide excellent customer service to our clients. Your duties may include: Resolving customer issues and complaints to ensure customer satisfaction. Providing product and service information to customers. Communicating with customers to understand their needs and provide them with appropriate...