Operations Coordinator
5 days ago
**Responsibilities**:
**1) Client Feedback Calls**:
- Conduct feedback calls to clients in **English, Malayalam, and Tamil** to assess their experience and gather insights for improvement.
**2) VFS Appointment Booking**:
- Schedule **VFS appointments** as per client requirements.
- Ensure accurate information is provided regarding appointment availability and procedures.
**3) Handling Organic Inquiries**:
- Respond to **organic inquiries** promptly and professionally.
- Provide clear and accurate information to clients regarding services.
**4) Communication & Coordination**:
- Maintain effective communication with clients and internal teams to ensure smooth operations.
- Ensure proper documentation and follow-ups for client interactions.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹16,000.00 per month
**Benefits**:
- Paid sick time
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
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