
Guest Service Associate-front Office
5 days ago
**Additional Information**
**Job Number**25162406
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard by Marriott Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Front Office Gsa
2 weeks ago
Kochi, Kerala, India ZEAK US Full time**Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...
-
Guest Service Associate
1 week ago
Kochi, India Hyatt Corporation Full timeGuest Service Associate - Front Office Grand Hyatt Grand Hyatt Kochi IN - KL - KochiFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: KOC LocalSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the...
-
Front Office Associate
2 weeks ago
Maradu, Kochi, Kerala, India The classik fort hotel Full time**Job Summary**: The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills. **Key...
-
Front Office Associate
1 week ago
Kochi, Kerala, India Chakolas Pavilion - Hotel & Convention Center Full time**Position Summary** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows...
-
Guest Service Associate Front Office
1 week ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24069808 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...
-
Guest Service Associate
7 days ago
Kochi, Kerala, India IBIS Full time**Job Description** Main Duties**: **Administration** - Liaise with different departments for smooth and co-ordinated work. - Should ensure that the team members are adhering to the Human Resource policies. **Customer Service** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries...
-
Front Office Associate
7 days ago
Kochi, India Copious Consult Private Limited Full timeDESIGNATION: FRONT OFFICE ASSOCIATE EXPERIENCE: MINIMUM 1 YEAR LOCATION: KOCHI INDUSTRY: HOTEL - Assisting guests with check-in and check-out procedures. - Providing information about hotel facilities, services, and local attractions. - Handling guest inquiries, requests, and complaints in a professional and timely manner. - Making reservations and...
-
Front Office Associate
2 weeks ago
Maradu, Kochi, Kerala, India The classik fort hotel Full time ₹ 1,44,000 - ₹ 1,86,000 per yearJob Summary:The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills.Key...
-
Guest Service Associate
7 days ago
Kochi, India Right Human Skills & Resources Private Limited Full time**Guest Service Associate Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff...
-
Front Office Associate
1 week ago
Kakkanad, Kochi, Kerala, India Zoot Stay, Infopark Kochi Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Description:We are seeking a professional and customer-focused Front Office Associate to join our team at our hotel in Kakkanad. The ideal candidate will be the first point of contact for guests, ensuring a seamless check-in and check-out experience while delivering excellent customer service.Key Responsibilities:Greet and assist guests with check-in,...