Receptionist

4 days ago


Lokmanya Nagar Indore Madhya Pradesh, India PULSE HOSPITAL & TRAUMA CENTER Full time

**Key Responsibilities:Receptionist Duties**:

- Greet patients, visitors, and staff with a warm and professional attitude.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate departments.
- Manage patient check-ins and check-outs efficiently.
- Maintain patient records and ensure confidentiality.
- Handle patient queries regarding hospital services, doctors, and appointments.
- Assist in maintaining a clean and organized reception area.

**Front Office Executive Duties**:

- Schedule and confirm patient appointments via phone or in person.
- Coordinate with doctors, nurses, and other departments for smooth patient flow.
- Manage patient registrations, admissions, and discharge formalities.
- Verify patient insurance details and process billing-related queries.
- Maintain and update hospital databases, records, and appointment logs.
- Handle administrative tasks such as filing, data entry, and report generation.
- Assist in resolving patient complaints and escalating issues when necessary.

**Requirements**:

- **Education**: High school diploma or equivalent (Graduate preferred).
- **Experience**: 1-2 years of experience as a receptionist or front office executive, preferably in a hospital or healthcare setting.
- **Skills**:

- Excellent communication and interpersonal skills.
- Proficient in MS Office (Word, Excel) and hospital management software.
- Strong organizational and multitasking abilities.
- Ability to handle stressful situations with patience and professionalism.
- Knowledge of medical terminology (preferred but not mandatory).

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

**Language**:

- English (required)

Work Location: In person


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