Mt-scm (Replenishment Planning)

Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._

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- In this role, The Order Fulfillment Senior Analyst performs the day-to-day Order Fulfillment responsibilities related to the either large/complex customers or overarching segment. In addition, produces required reporting as needed and provides training/direction when needed._
- The Order fulfillment team’s range of responsibilities include taking ownership of ensuring customer forecasts and demands are handled (specifically fulfillment issues, but other reasons), resolving any issues/exceptions in a timely and accurate manner (escalating if needed), responding to queries from both customers and internal stakeholders/partners, actively planning for future demand, and keeping up with minimum inventory thresholds_
- Responsibilities_
- _Manage efficient, accurate, and timely order confirmations and inventory allocations against customer forecasts and demand._
- _Resolution management using various reporting and SAP ERP system tools._
- _Analyze and research opportunities in demand and forecast against inventory levels to actively work with internal stakeholders and their leaders on optimizing order commitments._
- _Ability to analyze information to form a logical decision_
- _Manage daily inventory allocations and movements to increase stock availability for customer visibility and meeting forecast/demand._
- _Effectively and efficiently manage daily/weekly reporting requirements to manage accounts and communicate with internal/external stakeholder needs._
- _Ability to summarize, verify and analyze data._
- _Responsible for adherence to guidelines/SLAs_

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- Qualifications we seek in you_
- Minimum Qualifications_
- _Bachelor’s Degree in Supply chain management or other related area or equivalent experience._
- _Relevant experience in Order Management (particularly fulfillment) and/or Supply Chain management_
- _Proven experience working directly in SAP or other ERP Order Capture/fulfillment software systems._
- _Proven knowledge of Microsoft Office suite required - Intermediate to Advanced Excel_
- _Effective team skills - Collaborative management and working style as well as managing independently._
- _Demonstrates great analytical and problem-solving skills_

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- Preferred Qualifications/ Skills_
- _Excellent written and oral communication skills_
- _Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities and work in a team with diverse cultural backgrounds._
- _Has good understanding of supply chain and demand planning business drivers, organization structures and key metrics._
- _Basic understanding of forecasting_

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- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._

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Job_**_Management Trainee_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 21, 2025, 1:57:17 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_