CRM Executive

2 days ago

Pitampura Delhi Delhi, India Ruhe Full time

**Job Description: CRM Executive - B2B Sales (Lead Conversion & Customer Engagement)**

**Position**: CRM Executive
**Department**: Sales
**Location**: Netaji Subhash Palace, Pitampura
**Experience**: 1- 3 Years

**Job Type**: Full-Time

**Company Description**

**Role Overview**:
As a CRM Executive, you will be responsible for managing the customer relationship lifecycle, from handling incoming leads to converting them into long-term business relationships. You will be the key point of contact for B2B customers, responding to their inquiries, nurturing leads, and ensuring the timely delivery of quotations.

**Key Responsibilities**:

- **Lead Conversion**:

- Actively engage with potential leads generated by the sales team or marketing efforts.
- Qualify leads based on customer requirements, ensuring high-quality conversion.
- Follow up with leads promptly and convert them into active customers.
- **Customer Enquiries Management**:

- Understand customer needs and provide accurate information about our products and services.
- Address any concerns or questions customers may have, ensuring a positive experience.
- **Quotation Management**:

- Prepare and send quotations to customers based on their requirements.
- Collaborate with the sales and pricing teams to ensure that quotations are accurate and competitive.
- Track the status of quotations and follow up with customers to close sales.
- **CRM System Maintenance**:

- Keep the CRM system up to date with accurate customer data, lead status, and sales progress.
- Log customer interactions, ensuring follow-ups are timely and consistent.
- **Customer Relationship Building**:

- Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
- Regularly communicate with clients to update them on new products, services, or offers.
- **Collaboration with Sales Team**:

- Work closely with the sales and marketing teams to ensure a seamless customer journey from lead generation to conversion.
- Provide feedback and insights to help improve the lead generation process.

**Qualifications & Skills**:

- **Experience**: At least 1 year of experience in CRM, sales support, or customer service (preferably in a B2B environment).
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to engage clients professionally.
- **CRM Software Knowledge**: Familiarity with CRM tools is a plus.
- **Customer Focus**: Strong customer service mindset, with the ability to manage and resolve client concerns efficiently.
- **Organizational Skills**: Ability to manage multiple customer inquiries and leads simultaneously while maintaining attention to detail.
- **Problem Solving**: Ability to think critically and offer solutions to clients’ needs or challenges.
- **Team Player**: Ability to collaborate and coordinate with cross-functional teams (sales, marketing, etc.).
- **Time Management**: Strong time-management skills and ability to prioritize tasks effectively.

**Pay**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**: Provident Fund

**Schedule**: Fixed shift

Morning shift

**Why Join Us?**
- Competitive salary and performance-based incentives.
- Opportunity to work with a dynamic and supportive team.
- Career growth and development in a fast-paced, growing organization.
- Exposure to a wide range of clients and industries.

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Morning shift

Work Location: In person

  • CRM Executive

    3 days ago

    Pitampura, Delhi, Delhi, India Ruhe Full time

    Company Description Position Overview: Key Responsibilities: - CRM Strategy and Execution: - Data Management and Analysis: - Analyze customer data to identify trends, insights, and opportunities for targeted marketing. - Maintain and update CRM databases to ensure data accuracy and integrity. - Customer Engagement: - Design and execute customer loyalty...

  • CRM Executive

    2 days ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    Job description COMPANY NAME - ROCKLIGHT Designation - crm executive GENDER - FEMALE SALARY - AS PER QUALIFICATION COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR EXPERIENCED - FRESHER SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, call on social media, website ,and other...

  • CRM Executive

    4 days ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    Job description COMPANY NAME - ROCKLIGHT Designation - crm executive GENDER - FEMALE SALARY - 10K TO 12K AS PER QUALIFICATION COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR EXPERIENCED - FRESHER SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, and works to improve customer...

  • CRM Executive

    2 weeks ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    Job description COMPANY NAME - ROCKLIGHT Designation - crm executive GENDER - FEMALE SALARY - 8K TO 10K AS PER QUALIFICATION COMPANY ADDRESS - NSP, PITAMPURA D MALL, 11 FLOOR EXPERIENCED - FRESHER SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, call on social media, website...

  • Business Development Executive

    1 week ago

    New Delhi, India Nurture CRM Full time

    Job DescriptionWe're Hiring: Business Development Executive (Full-Time | On-Site) Location:Bengaluru, Karnataka Experience:1 – 3 Years Immediate Joiners PreferredAbout Nurture CRMNurture is a fast-growing SaaS company providing powerful CRM solutions tailored for coaching institutes and upskilling centers. Our platform helps institutes manage their sales...

  • CRM Executive

    2 weeks ago

    Delhi, Delhi, India Sanya Rent A Cab Pvt. Ltd. Full time

    **Key Responsibilities** - **CRM Management**: - Maintain and update the CRM system with accurate customer information. - Monitor and analyze customer data to identify trends and opportunities. - Ensure data integrity and implement processes for continuous data quality improvement. - **Customer Service**: - Respond to customer inquiries and resolve issues...

  • Crm Executive

    1 week ago

    Delhi, Delhi, India Hughes & Hughes Chem Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job descriptionRole: CRM ExecutiveTotal Experience - 1-5 YearsEmployment Type: Full Time, PermanentLocation: New DelhiKey Responsibilities:Manage and maintain the companys CRM system on a daily basis.Ensure accurate lead entry, tracking, and timely follow-ups.Create and maintain dashboards and reports for management.Customize fields, workflows, and...

  • CRM Executive

    1 week ago

    Delhi, Delhi, India Aimlay Pvt. Ltd Full time

    **CRM Executive** Interact with customers and make follow-up calls in order to collect the amounts due and Upselling. Building and maintaining a relationship with the existing clients. Engage, Retain and Upsell existing customer accounts by delivering great customer experiences. Call existing customers and establish buying cycles, customer needs and create...

  • CRM Executive

    4 days ago

    Delhi, Delhi, India De Decor Engineering Pvt Ltd Full time

    **.**CRM System Management* - Maintain and update CRM databases to ensure streamlined communication for sales/support teams. - Troubleshoot technical issues and train users. **2.** **Client Relationship Management & Support** - Manage client relationships, handle inquiries, and provide post-sales support to ensure satisfaction. - Resolve customer issues...

  • CRM Executive

    4 days ago

    Delhi, Delhi, India Team Computers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:We are looking for a motivated and intelligent professional to join our team as aCRM Software Executive / Analyst. The ideal candidate will play a key role in driving CRM adoption, training users, and ensuring smooth day-to-day operations. If you are confident, hardworking, and eager to learn, this role will give you an opportunity to grow in...