ERP Support Executive
2 days ago
**Job Purpose**:
To ensure smooth implementation, support, and maintenance of the ERP system used by the interior fit-out company, and to serve as the point of contact between users and the ERP software provider/developer.
**Key Responsibilities**:
- **ERP Support & Troubleshooting**:
- Provide first-level support for ERP users across departments (procurement, HR, accounts, projects, stores).
- Diagnose and resolve software and user issues in coordination with the ERP vendor when needed.
- **ERP Coordination**:
- Coordinate with internal teams and external ERP developers to implement new features or changes.
- Ensure timely entry and accuracy of data by end users across all modules.
- **Training & Documentation**:
- Conduct user training for new and existing employees on ERP modules and functionalities.
- Maintain user manuals, documentation, and update logs.
- **System Monitoring & Reporting**:
- Monitor day-to-day operations through the ERP to ensure compliance and data integrity.
- Generate customized reports and dashboards as per management requirements.
- **Process Improvement**:
- Identify opportunities for workflow improvements and suggest ERP-based automation solutions.
- Assist in testing and validating new modules or system updates before live deployment.
**Required Skills & Qualifications**:
- Bachelor’s Degree or Diploma in Computer Science, IT, or a related field.
- Strong understanding of ERP systems (custom or platforms like Odoo, SAP, Tally ERP, etc.).
- Experience working in an interior fit-out, construction, or manufacturing environment is preferred.
- Strong proficiency in MS Excel and report generation.
- Excellent problem-solving, analytical, and communication skills.
Pay: ₹11,124.05 - ₹33,899.18 per month
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
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