ERP Support Executive
6 days ago
**Position**: ERP Support Executive
**Qualification**:BSc, BBA, or related field
**Loction**:Anekal
**Exp**:3 - 5 Years
**Key Responsibilities**:
- Provide first-line support to end-users for ERP system-related issues, queries, and troubleshooting.
- Manage the day-to-day operations of the ERP system, ensuring all modules are functioning correctly and supporting business processes.
- Monitor and maintain the ERP system to ensure its performance, reliability, and data integrity.
- Assist in the implementation and configuration of ERP software, including system upgrades and patches.
- Collaborate with internal departments (Finance, Supply Chain, Manufacturing, HR, etc.) to identify and resolve ERP system issues that impact operations.
- Document system issues, resolutions, and frequently asked questions to enhance internal knowledge base.
- Conduct user training and provide guidance on ERP features and best practices to ensure maximum system utilization.
- Assist in the customization and optimization of ERP modules as per business needs and requirements.
- Coordinate with the ERP vendor for any technical support, updates, or escalated issues.
- Work closely with the IT team to ensure ERP system security, backups, and disaster recovery procedures are followed.
- Perform regular system health checks, data validation, and audit processes to ensure ERP system accuracy and compliance.
- Prepare reports on system performance, issues, and resolutions for management review.
For any assistant contact **9962739993**
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
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