Servicenow Solutions Architect

3 days ago

Noida, India Kyndryl Solutions Private Limited Full time

**Why Kyndryl**

**Your Role and Responsibilities**

The Solution Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.

**Required Technical and Professional Expertise**
- Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented.
- Provide expert level support and technical mentoring to implementation team.
- Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints.
- Recognize and develop opportunities to leverage ServiceNow as a platform.
- As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all project deliverables.
- Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles.
- Support practice build efforts to include development of practice intellectual property (IP).
- Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations.
- Scoping and delivering Proof of Concept / Proof of Value engagements with prospects.
- Responding to Request for Information/Proposal documents.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations, etc in preparation for deployment.

**Preferred Technical and Professional Experience**
- More than 10 years of experience in the IT industry.
- Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products.
- Experience as a developer is must.
- Engaging presentation style, with the ability to control and manage multiple presentation scenarios.

**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Category**

Architect

**Role (Job Role)**

Infrastructure Architect

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Professional

**Travel Required**

No Travel

**Company**

(Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable / sales incentive based position**

No

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