Customer Relation Executive

1 day ago

Calicut, India Malabar Group Full time

Turn the arcade floor into an area of celebration by offering the best of customer service.
- Greeting and helping customers as they enter and exit a ride, screening guests for ride requirements, and operating the ride, as well as open or close the ride when needed.
- Working with a high level of motivation.
- Having an eye for detail and safety.
- Understanding the operation of each ride that has been assigned to the operator.
- Interacting with customers and ensuring that the customers are made aware of the requirements to use such a ride.
- Ensuring that the customers comply with such safety requirements
- Collecting the required Card for swipe and Boarding customers on such rides through the Entry gate.
- Ensuring that the customers are correctly seated on the ride and secured using the provided safety harness such as seat belts or shoulder bar, etc.
- Ensuring that the ride operating is 100% safe for operation and clear prior to operating the ride.
- Operating the ride with complete functions so as ensure that the customers have an enjoyable experience.
- Being always alert whilst the ride is in operation to avoid accidents.
- Stop the ride at the end of the ride each operations cycle and ensure that all the customers disembark and vacate the ride through the correct exit gate.
- Report if any noticeable malfunction of maintenance issue to the technical supervisor.
- Working as a team member with an outgoing personality.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹11,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Health insurance

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