Customer Service Associate

6 days ago

Bengaluru Karnataka, India Wroots Global Private Limited Full time

**Hiring for Customer Service Associate (CSA) Voice**

Dear Applicant,

We are actively hiring for the role of Customer Support Associate,

WorkSpace: Work from Office

Language: English (additional languages may be required)

Roles And Responsibility:
Having daily interactions with the customer to handle issues from end to end via call

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving ssues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times

Educational Requirement:
Must successfully pass a background check
High school diploma or equivalent required
Post secondary degree is a plus
Must have at least six months customer service experience or equivalent

Salary:
Fresher:

- 16k [ 2.5 CTC ]
Experienced : - (Min 6 Months) Upto 30k [CTC -3.5 LPA]
Location : Bangalore

For further details ,

**Contact: Shweta**
**Contact No:
+91-7483588030
**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹16,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Bangalore, Karnataka (required)

Ability to Relocate:

- Bangalore, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7483588030

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