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Customer Care Executive

2 weeks ago

Karol Bagh Delhi Delhi, India Meena Bazaar Full time

**About Us**

**Responsibilities**
- Helping customers in choosing the right product for their requirements also help them to make a buying decision as well as suggest add-on products.
- Assisting Customers with order creation process & payment links if they are facing a problem and troubleshooting it.
- Liase with internal team (for e.g Logistics) for orders dispatch and ensuring their prompt delivery.
- Dealing with customer issues & providing customers with clear instructions to resolve them.
- Responding to customer complaints and concerns in a professional manner.
- Experience in retail sales would be a plus.
- Should be presentable, have excellent communication skills and convincing ability.
- Updating customers

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Life insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your current inhand monthly salary?

**Experience**:

- Customer relationship management: 2 years (preferred)

Work Location: In person